Terms & Conditions

TERMS AND CONDITIONS OF USE

Introduction to denimvistara.in

The website, denimvistara.in is operated under license by Denim Vistara Global Pvt Ltd, a company duly incorporated under the Companies Act, 1956 of India and having its office at A/201, Hamilton, 2nd Floor, Hiranandani Estate, Patlipada, Ghodbunder Road,Thane W0est Mumbai 400607, India. Contact us at sale@denimvistara.in or phone +91 22 49749333 / 444
Monday to Saturday 10 am to 6 pm

Privacy Policy and Other Policies / Statements

By subscribing to or using any of our services, you hereby agree to have read and understood the privacy policy and other policies, statements and information put on the website.

Prohibitions

The following actions will be considered as misuse of the website, and are thus prohibited:

  • Transmission or distribution of technologically harmful data like virus, malicious software, trojan, etc.;
  • Posting or transmitting content that promotes obscenity, pedophilia, racism, bigotry, hatred or physical harm to any kind against any group or individual;
  • Transmission of junk mails, spam or chain letters;
  • Promoting illegal activities or conduct that is abusive, threatening, obscene, defamatory or libelous;
  • Posting unsolicited promotional or advertising content;
  • Distributing or reproducing any copyrighted material, trademarks, or other proprietary information without obtaining the prior written consent of the owner of such proprietary rights in any way;
  • Promoting an illegal or unauthorised copy of another person's copyrighted work such as providing pirated computer programs or links to them, providing information to circumvent manufacture-installed copy-protect devices, or providing pirated music or links to pirated music file, providing or creating computer viruses;
  • Providing instructional information about illegal activities such as making or buying illegal weapons, violating someone's privacy, or posting video, photographs, or images of another person age 18 or older without his or her express written consent and permission or those of any minor (regardless of whether you have consent from the minor or his or her legal guardian).
  • We hereby hold no liability to any sort of damage or harm caused to your software, data or computer device by downloading content from this website.

Registration & Security

  • Once registered, you will receive a confirmation mail on your registered email address.
  • You are responsible for maintaining the confidentiality of the password and account, and are fully responsible for all activities that occur under your password or account.
  • You will notify denimvistara.in of any unauthorized use of your password or account or any other breach of security.
  • denimvistara.in cannot and will not be liable for any loss or damage arising from your failure to comply.

Returns and Cancellation Policy

Returns request will be entertained within 48 hours of goods delivery. Only, in the case of manufacturing defects, replacement requests up to a period of 15 days will be entertained.

Terms of Sale

Once you place an order with denimvistara.in, you thus agree to abide by the following terms and conditions:

  • All the orders placed with us are subject to availability of the desired product.
  • Once an order is placed, an acknowledgement e-mail stating the confirmation of your order will be received by you. Please note that this acknowledgement does not mean the acceptance of your order. Your order is only accepted once the payment is received from your credit/debit card/account.
  • A standard authorization check is carried out on your payment card once your order is received by us. This is done solely to make sure that you have sufficient funds and thus your transaction can be carried out without any hindrance.
  • In case we are unable to contact you regarding the price change, your order will be considered as cancelled, and the debited amount will be refunded back to your respective account.
  • You are required to create an account in order to purchase any product from the Site. This is required so we can provide you with easy access to print your orders and view your past purchases.


  • Exchange Process
  • An intimation mail is sent to us at sale@denimvistara.in

  • The product being fresh ,unused, unaltered. and would be inspected by the team.

  • Presence of invoice and the tag intact with the piece .

  • Entire amount of the product exchanged , to be used.

  • Exchanges are allowed with same or different products of same price or higher.

We request the customers to kindly follow the below process for exchanging the products online.

  • The existing piece should be sent to our head office thane.

  • A new purchase has to be made with the desired changes.

  • Once the New purchase is done kindly mail us your order details along with shipment details of the existing piece which you want to exchange .

  • Once the product is received at our end, it will go through an internal quality check. During the quality check we will check the product is unused and unaltered.

  • After the product is verified, we will make the refund at the earliest.